Privacy Policy
Who we are
H-Cube Digital is part of H-Cube Engineering Ltd, a private limited company registered in England and Wales (company number 14982773), based in Leeds, United Kingdom. We are responsible for personal information collected through this website.
What we collect
When you send an enquiry we collect your name, email address, optional phone number, the services you are interested in, your budget range and your message. When you visit the site, our hosting and security provider automatically processes technical information such as your IP address, browser type and the pages requested, so the site can be delivered and protected.
How we use it
We use your enquiry details to reply to you, prepare quotes and manage our relationship with you. We use technical information only to deliver the website, keep it secure and stop abuse such as spam and attacks. We do not sell your personal information.
Legal basis
We process your information because it is in our legitimate interests to respond to enquiries, keep the website secure, and take steps you ask for before entering into a contract.
Hosting and security
This website is delivered and protected by Cloudflare. Cloudflare registers and manages our domain names, hosts the website on Cloudflare Pages, and provides content delivery and security features such as protection against attacks and bots. Cloudflare processes technical data, including IP addresses, on our behalf. Cloudflare may transfer data outside the UK under appropriate safeguards, such as the UK International Data Transfer Addendum or Standard Contractual Clauses.
Emails sent to our addresses are passed on by Cloudflare Email Routing to a business mailbox provided by Google (Gmail), where we read, store and manage them. Our replies are sent through Brevo, an email delivery service. Enquiries sent through the form on this website are delivered to the same mailbox by Brevo, and our hosting provider Cloudflare runs the small piece of code that passes them on. Your message and contact details pass through these providers so they can be delivered to us and so we can reply. Google, Cloudflare and Brevo act on our behalf and use appropriate safeguards, such as the UK International Data Transfer Addendum or Standard Contractual Clauses, for any transfer outside the UK. If the form cannot send for any reason, your own email app opens instead, and your message is sent from your own email account to [email protected]. Access to our mailbox is protected with two step verification.
Cookies and tracking
This website does not use advertising, analytics or tracking cookies. Our security provider may set strictly necessary cookies, for example to tell people apart from automated bots. These cookies do not track you across other websites and do not need your consent. If this changes, we will update this policy.
Fonts and content
The fonts and images on this website are served from our own website, not from third party font or image services.
Sharing your information
We share information only with service providers who help us run the website and our business, such as Cloudflare for hosting and security, Google for our mailbox and Brevo for sending email, or where the law requires it.
How long we keep it
We keep enquiry emails in our mailbox only for as long as we need them for the purpose they were collected, or as the law requires. Technical logs held by our security provider are kept for a limited period set by that provider.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal information, and to object to or restrict how we use it. To use these rights, email us. You can also complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy when our services or providers change. The version on this page is the current one.
Contact us
Questions about this policy can be sent to [email protected].